EZDISPOSAL TERMS AND CONDITIONS
GENERAL TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before using the services offered by SAMZ Services (“EZDisposal“) or (“We”, “Us”, or “Our”), a company incorporated under the laws of Malaysia. These terms set forth the legally binding terms and conditions for your use of Our Services as contained in http://www.ezdisposal.my (“Website“) (collectively with the site, referred to as “Services“).
1. GENERAL TERMS
Any such purchasing terms and conditions shall apply only if We expressly confirm the same in writing. Acceptance of your items being handed over to the driver shall be deemed acknowledgement of our terms and conditions. We do not accept any combustible materials, items that contain poisonous fumes and any such items that is deemed dangerous and illegal in Malaysia. You will be liable if you fail, neglect or refused to inform us on the nature and condition of your items for disposed
2. USE OF INTERNET AS MEDIUM OF COMMUNICATION
You acknowledge that the internet is not a secure medium and information submitted for the Services hosted on Our Website may be accessed by third parties. EZDisposal accepts no liability whatsoever in this circumstance
3. DOCUMENTATION OF OUR SERVICES
Any form of documentation provided by Us must not be copied or made available to any third party or use for any other purpose other than the intended and agreed purpose as indicated in Our Website.
Nothing in this terms and conditions shall require the driver to perform pick-up at any location from or to which it is impracticable, through no fault or neglect of the driver to operate vehicles because of
1. The condition of roads, streets, driveways or alleys;
2. Inadequate loading or unloading facilities; or
3. Riots, Acts of God, the public enemy, the authority of law, strikes or labour unrest the existence of violence, or such possible disturbances as to create reasonable apprehension of danger to person or property.
TRANSPORT AND GOODS LIMITATION
There are a number of prohibitions for the use of EZDisposal services. The following cases are specifically prohibited:
● ABSOLUTELY NO CARRIAGE OF ANY PERSON in cargo compartment for any distance or reason ever
● ABSOLUTELY NO CARRIAGE OF ANY ANIMAL in cargo compartment for any distance or reason ever
● NO Hazardous Materials to be carried but is not limited to: explosives, gases, flammable liquids, flammable solids, poisonous or infectious substances, radioactive material, corrosives.
● NO firearms, ammunition or other explosive materials
● NO illegal goods
● NO wet items, but is not limited to used cooking oil, household waste
● NO construction waste
Driver shall not be required to accept for transportation any truckload shipment which exceeds gazetted by Land Public Transport Commission (SPAD) and Road Transport Department (JPJ) weight limit or which occupies more than the full visible capacity of the lorry which is provided or size of lorry that have been booked prior to pick up date even if the lorry provided may be able to carry the excess load.
APPOINTMENTS/PICKUP AND DELIVERY TIMES
Pick-ups shall be made between 0800 and 1800 hrs local time unless special arrangement already been made and agreed upon for timing beyond previously mentioned time. Appointments shall be made at no charge. Driver shall not be liable for unkept appointments due to circumstances beyond mover’s control such as but not limited to weather and traffic conditions, store loading and wait times, customer special requests, and other unexpected barriers to loading or unloading
LIMITATIONS OF MOVER'S LIABILITY FOR PREMISE CLEARANCE
Driver assumes no responsibility for insuring or otherwise providing for clearance of lorry through or inspection by premise’s management. Driver is not responsible for the application for entry permit into pickup if the management rule and regulation require entry pass or permit to be applied beforehandg
The rates named herein include pickup at all points within the limits of the cities, towns, villages and other points from and to which rates apply, but each booking will include only pickup unless special request are made and the additional charges is agreed upon
5. APPLICATION OF ACCESSORIAL CHARGES
In addition to the base rate and additional services requested for any booking and unless otherwise agreed in writing, the following accessorial charges shall apply and shall be reflected on the amended booking details and receipt shall the customer requested for one
CANCELLATION OF BOOKING
Any cancellation shall be made BEFORE twenty-four (24) hours of scheduled pick-up by informing EZDisposal Customer Service through Whatsapp or the assigned mover by call, Whatsapp or SMS
If a service is booked and then cancelled within twenty-four (24) hours of scheduled pick-up, customer shall pay 50% from the booking total price or RM200 cancellation charge (whichever is lower).
Cancellation fee may also applicable but not limited to the following circumstances:
If the mover already arrived discovers, through communication with the customer, that the customer’s items are not eligible for the Services due to not limited to, items under the “TRANSPORT AND GOODS LIMITATIONS” list and/or incorrect information provided by the customer that make the moving process unable to proceed.
ADDITIONAL LICENSE, PERMITS AND DEPOSIT FEES
Whenever any additional license or permits are required, such as but not limited to, warehouse entrance pass, foreign commerce, customs fee and premise’s management deposit fee, the charge shall be arranged and provided by the customer and not the driver
If and/or when driver(s) are refused entry due to improper documentation, the fee of 50% from the booking total price or RM200 will be assessed accordingly. Additional fees for driver detention, and/or storage will also be applicable.
Customer shall be responsible party for payment of or reimbursement to driver, for any fines resulting from excess weight or dimension of any shipment that causes the mover to be in violation of any local, state, or federal law. Fines incurred for equipment defects are the responsibility of the equipment owner.
7. PASSING OF RISK
When the items are transported for the purpose of transportation, any risk (including accidental loss, destruction or deterioration) (“Risk“) shall pass to the driver as soon as the pick up has been completed from the customer. We cannot accept any liability arising therefrom.
8. INDEMNITY AND LIMITATION OF LIABILITY
You undertake the Services at your own risk and agrees to indemnify EZDisposal and its employees against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisors fees) and any claim arising from your own actions in any way in connection with the Services, or a breach of your obligations as set forth in these Terms and Conditions.
EZDisposal is not liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Services. This limitation does not exclude any liability for negligence by EZDisposal or death or personal injury arising out of such negligence.
The invalidity, illegality, or unenforceability of the whole or part of these Terms and Conditions do not affect or impair the continuation in force of the remainder of the Terms and Conditions.
10. ENTIRE AGREEMENT
These Terms and Conditions represent the entire agreement between the parties relating to the Services (unless otherwise expressly confirmed in writing by EZDisposal) and supersede all prior representations, agreements, negotiations or understandings (whether oral or in writing). Except as specifically set out herein, all conditions, warranties and representations expressed or implied by law are excluded. For the avoidance of doubt, no information of any nature about the Services or any of these Terms and.
Conditions should be relied upon unless confirmed in writing by EZDisposal.
11. NO WAIVER
The failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies
12. GOVERNING LAW
These Terms and Conditions shall be governed by and interpreted in accordance with Malaysian law and the parties irrevocably submit to the exclusive jurisdiction of the Malaysian courts
13. SPECIAL TERMS
These Terms and Conditions are not intended to nor shall create any rights, entitlements, claims or benefits enforceable by any person that is not a party to them. No person shall derive any benefit or have any right, entitlement or claim in relation to this Terms and Conditions
14. CHANGES TO THE TERMS AND CONDITIONS
We reserves the right to update these Terms and Conditions at any time and any changes may be made without notice to you. We recommend you to read this Terms and Conditions periodically.
By continuing to access or use Our Services after those revisions or changes become effective, you agree to be bound by the revised terms. If you do not agree to the new Terms and Conditions, please stop using the Website and/or Our Services
All of our rights are reserved